The Fine Print...
When registering for a full session your space is held for you in the class of your choosing for the duration of the session. Fees are non - refundable after the first day of the session has commenced.
DROP IN CLASSES
Drop in classes must be booked in advance to reserve your space. If you are unable to attend your scheduled drop in class at least 6 hours notice must be given. If no communication is given then you will required to pay the full non - refundable drop in fee at the time of your class reservation.
Please inquire for drop in space availability in all classes.
All class passes have an expiry date of 6 months from purchase. Any passes remaining after the 12 month period are considered void. Please note that class passes need to be pre-booked to guarantee your space in the class of your choice. Failure to attend the pre-booked class without communication will result in the single pass considered used.
MAKE -UP POLICY
If you are unable to make your regularly scheduled class then you can make up your missed class in any other classes offered by En Pointe within the current session. Please pre-book your make-up classes ahead of time to ensure your place in class. If you are unable to attend your scheduled make-up and no notice is given, the class will be considered void. Make-up classes cannot be rolled into subsequent sessions.
When possible, advanced notice of your absence in class is greatly appreciated. As class space is limited, this allows another client to attend the class or make-up missed classes of their own.
CLASS CANCELLATION POLICY
In the event the classes are cancelled by En Pointe a full refund for the class will be credited to clients to apply towards the upcoming group class(es) or private session(s).
If a class is cancelled due to inclement weather a make-up class will be scheduled for clients to attend at a later date within the session or clients can make up in any other class offered within the session
Private sessions require 24 hours notice for cancellation. Failure to communicate regarding cancellation will result in a charge of the full session fee. Private session packages of 8 or 10 sessions expire 6 months from purchase, packages of 20 expire 12 months from purchase.
Not all exercise is suitable for everyone and may result in injury. Please consult with your doctor before commencing any exercise program. Optimal injury prevention is to listen to your body to avoid excess strain or tension. If you experiance discomfort or pain we strongly urge you to please consult your medical practitioner. Although En Pointe cannot guarantee that all exercises are suitable for everyone, we will do everything we can for you to get the most out of your program. Any injuries, damage or pain caused by any programs, group classes or one - on- one sessions offered by En Pointe will be expressly disclaimed